...Spectrum Training has created an improved sales culture within our organization that has facilitated effective target goal setting initiatives. Most importantly, you have helped us to position KPI's (Key Performance Indicators) solid measures of productivity which our managers can ulitize to preserve our return on investment and keep the sales momentum going.... Eecol Electric continues to use the talents and expertise of Spectrum and would strongly recommend any sales organization consider your services

I personally recommend Tim Breithaupt and his company to anyone that wants to invest and develop their sales and management team. We have seen great utilization of the course concepts and it has paid dividends. The sales force is more confident and better equipped to face a very competitive and changing marketplace.

I have used the services of Spectrum Training Solutions to train a number of my people from both the external sales force and internal customer service department. The materials and presentation skills have been outstanding and the results expected have been more than realized. Spectrum's ability to provide our company with either a customized Training Course or have my people attend one of their open sessions if desired have fully satisfied our training goals. As of April 1995 Spectrum have been accepted as the primary training organization on a national basis. This decision was reached after evaluating three other training organizations including a large industry specific firm in the US.

The staff from our company, that participated in your course, all agree that your technique is simple yet effective. Honest yet result yielding. Requires effort yet fun and enjoyable. Within two days of reviewing your material and putting into play some of Spectrum's philosophies; our company was able to secure a major contract. This contract was a huge coupe for our firm, as we were able to push aside our competition with honest, forthright selling techniques. We are confident that your seminar contributed, in part, to our success. Thank you!

I would like to express my thanks for a seminar well done. Each participant left the seminar with an enhanced appreciation and awareness for customer service. Your dynamic style of facilitation and use of humour helped to make the material easy to comprehend and understand.

The Management staff in Honolulu found your material and presentation skills extremely easy to comprehend and enjoyable. Most importantly, we have a clear and better understanding of what empowerment and the 1% Solution to Customer Service can do for an organization. Skills that are necessary in any Service Quality focused company.